Last updated: 14 November 2026

1. Who we are

This website is run by 3D Printing SA, a sole proprietor business.

Physical address: 30A Ardenwold, Vanderbijlpark, 1911.
Email: chris@3d-printing-sa.co.za
Phone: 082 440 7863

2. What you are buying

We sell digital guides and ebooks as PDF downloads, for example “3D Printing SOS: The South African Beginner’s Troubleshooting Guide”. Each product page shows what is included, the price and the format. Nothing is posted to you.

Prices are in South African rand. We are not registered for VAT, so no VAT is added.

3. Payment

Payments are processed by PayFast. You enter your card or bank details on PayFast’s page, not on ours, and we do not see or store them. You can review your order and correct any mistakes before you pay.

4. Delivery

Straight after your payment is confirmed, you get a download link on the confirmation page and by email. You can use the link in the email to download the file again. If the email does not arrive, check your spam folder, then write to us at chris@3d-printing-sa.co.za.

5. Refunds and cancellation

You can cancel your purchase within 7 days of buying it, for any reason. Email chris@3d-printing-sa.co.za with your order number. We will refund the full price to the payment method you used within 30 days of your request.

If a file is damaged or will not open, we will send you a working copy or refund you.

This policy does not limit your rights under the Electronic Communications and Transactions Act or the Consumer Protection Act.

6. Later editions

Our guides and ebooks may be updated. Later editions of a guide you have already bought are free for you.

7. Using our guides

Our guides and ebooks are for your personal use. Please do not share the files, post them online or resell them.

8. Safety and results

Our guides give general advice for hobby 3D printing. Results depend on your printer, filament and surroundings, and we cannot guarantee any particular result. Follow your printer maker’s safety instructions, especially around heat, electricity and fumes.

9. Your personal information

We collect your name, email address and billing details to complete your order and send your download. PayFast processes your payment. We use Brevo to send order emails and MailerLite to run our email list. If you joined the list, you can unsubscribe at any time using the link in any of our emails.

To see, correct or delete your details, email chris@3d-printing-sa.co.za. More detail is in our Privacy Policy.

10. Law

South African law applies to these terms.